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Explained: ucla health's concierge services for international patients

The International Patient Coordinator at UCLA Health is here to ensure that your time at is as rich an experience as possible. Trips to hospitals can often times feel overwhelming and even confusing, but that is why the International Patient Coordinators are here for you.

 

Below is a quick look at some of the many services that your International Patient Coordinator can assist you and your family with during your time as a patient at UCLA Health.

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Any recommendations outside of UCLA Health, but still in the local area?

We want to ensure that your time with UCLA Health is as comfortable and seamless as possible.

 

The International Patient Services team is able to aid you and your family in finding comfortable lodging near the medical center. Your Coordinator can also assist in arranging transportation recommendations and make accommodations for your family at The Tiverton House - UCLA Health’s hotel designed specifically for patients and their families.

In-Hospital Services

Your International Patient Coordinator is also prepared to assist you with translation and interpretation services for members of your family. Coordinators  are also prepared to share relevant medical literature from UCLA Health so that you and your family can learn more and understand the details of whatever health matter has brought you to UCLA Health at your own pace.

Out of Hospital Services

The International Patient Coordinators are well versed in the local area, trained to assist you with any information on the Los Angeles area. This includes options for childcare and local education, as well as locally recommended restaurants that cater to your family’s personal preferences.

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The team of International Patient Coordinators at UCLA Health are trained to assist and lead you and your family through any matters that may arise during your stay. From translations services to lodging, to properly filing any documents for visa applications, UCLA Health is here for you.

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